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IT Support · Ahmedabad

Business IT support — flexible engagements, no long-term contract required.

Hourly or block-hour business IT support for Ahmedabad SMEs and professional practices. Good starting point if you're not ready for AMC or managed IT but need reliable technical help when things break or when you have a specific project.

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Engagement options

Three ways to work with us.

Different situations need different commitment levels. Choose what fits — no pressure to over-commit before you know how we work together.

Option 1

Hourly / per-incident

Pay-as-you-go — you call when you need help, we bill for actual time. No upfront commitment.

Rate: ₹1,200-2,500/hr depending on work type. Onsite work + travel included in hourly rate within service area.

Best for: Occasional issues, one-off problems, businesses testing whether they need ongoing IT support.

Most popular
Option 2

Block-hour packages

Prepaid blocks of support hours at discounted rates. Best value for businesses with regular IT needs but not enough for AMC.

Packages: 10 hours (₹12,500), 20 hours (₹22,000), 50 hours (₹50,000). 12-month validity.

Best for: Businesses with ongoing minor IT needs, professional practices, small offices without in-house IT.

Option 3

Project-based

Fixed scope, fixed price. Deliverables and timeline agreed upfront. Good for one-time projects with clear boundaries.

Examples: New office IT setup, cloud migration, email platform switch, network reconfiguration, workstation refresh.

Best for: Defined scope projects, businesses wanting cost certainty for specific work.

Common support engagements

What businesses typically call us for.

Workstation & user issues

Slow computers, printer issues, email problems, password resets, application errors, driver issues, connectivity problems. Usually resolved remotely or with quick onsite visit.

Network problems

WiFi coverage issues, slow internet, VPN problems, firewall configuration, switch issues, printer sharing. Diagnostics and configuration changes.

Email & cloud services

Google Workspace / Microsoft 365 admin, mailbox migration, user provisioning, license management, mobile device setup, security configuration.

New employee setup

Laptop configuration, account provisioning, email setup, software installation, printer configuration, orientation. Common request in growing offices.

Server & infrastructure

Server errors, backup issues, performance problems, disk failures, patch installations, configuration changes. Requires specific server experience.

Security incidents

Suspected virus/malware, phishing incidents, ransomware response, account compromise recovery, security audit follow-up.

Frequently asked

Common questions.

What's the difference between IT Support and AMC/Managed IT?

IT Support is engagement-based (per hour or per incident), while AMC is annual coverage-based and Managed IT is monthly proactive management. IT Support fits businesses that want to pay only when they need help, or need a specific project done, without committing to ongoing coverage.

How much does IT support cost?

Hourly rate ₹1,200-2,500 depending on skill level required (basic desktop support vs server work vs network engineering). Block-hour packages (10, 20, 50 hours) offer 15-25% discount. Fixed-scope project pricing available for specific engagements.

What are block-hour packages?

Prepaid blocks of support hours at discounted rates. E.g., buy 20 hours at ₹22,000 (₹1,100/hr vs ₹1,400/hr hourly). Used against reactive support calls, remote troubleshooting, small projects. Unused hours carry forward within the block validity period (typically 12 months).

Do you support during odd hours or weekends?

Standard support hours are Monday-Saturday 9:30 AM to 8:30 PM. After-hours support available at premium rates (typically 1.5-2x standard rate). Emergency support available for existing AMC and managed IT clients per their contract SLAs — not a standard offering for one-off IT support engagements.

Can you support us remotely?

Yes. Remote support via ScreenConnect or AnyDesk for issues that don't require physical presence — software issues, network configuration, user account help, email problems. Onsite for hardware issues, physical infrastructure, or when remote isn't practical.

Can IT Support turn into AMC or Managed IT?

Yes. Many clients start with IT Support engagements — sometimes a single project or a few block-hours — and evolve into AMC or Managed IT once they see the value and want ongoing coverage. Existing IT Support hours can often be credited toward new AMC/Managed IT contracts.

Do you support cloud services (Google Workspace, Microsoft 365)?

Yes. Google Workspace and Microsoft 365 administration, user provisioning, mailbox management, licensing help, migration between platforms, SharePoint/OneDrive/Google Drive setup. Common IT Support engagements for businesses that use these services.

Related services

Other business IT services.

Managed IT Services

Proactive IT management for growing businesses.

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IT AMC

Full IT AMC covering computers, servers, networking.

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Server Repair

Emergency and scheduled server repair.

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Server Deployment

End-to-end new server deployment.

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Server Maintenance

Structured preventive server maintenance.

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IT Asset Management

Structured lifecycle management for IT assets.

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Get in touch

Talk to Priyank directly.

Call, WhatsApp, or request a free IT assessment. Business enquiries typically get a same-day response.

Call +91-93276 57604 WhatsApp Request assessment